Skip to content
Home / FAQs

Frequently asked questions

Everything partners ask before launching their platform.

Still deciding?

Talk to a person who has launched dozens of partner platforms.

No. Your platform carries your logo, colours, domain and business details. Textify runs the infrastructure behind it and stays behind it.

Most partners are branded and live in under ten to fifteen minutes. Connecting your own domain takes a little longer because DNS changes need time to propagate, but you can launch on your ready-made white-label link immediately and switch later without disruption.

No. Branding, pricing and customer management are all done from a dashboard. Developers are only needed if your customers want to integrate the SMS API into their own systems, and that is documented.

You do. Set one rate for all customers or different rates per account, and change them whenever you like.

Payment collection is built into the rail. Your customers top up inside your platform and the funds reach you. No manual invoicing and no separate payment integration to build.

Yes. Point your domain, for example sms.yourcompany.com, at your platform. Or start on the white-label link we provide and move later.

Textify is live in Tanzania, Uganda and Nigeria today, and we are expanding. If your customers are elsewhere in Africa, talk to us.

You are their first line of support, which keeps the relationship yours. We support you with a real team in Dar es Salaam and Lagos, in your time zone, for anything you can’t resolve.

No setup fee and no platform subscription. You pay for SMS at partner rates.

Yes. You get a partner dashboard covering every customer account, their usage and their balances.

Most African markets require sender IDs to be registered before messages deliver. We handle that process with the operators on your behalf.

Yes. Many partners run campaigns for themselves on the same platform they sell.

Yes, and most partners do. That is usually the fastest first month of revenue. Talk to us about migrating them.

Your platform is five minutes away.

Your customers are already sending messages. The only question is whose platform they're sending them from.

Launch your platform Free to set up. No contracts. Cancel any time.

Just want to send SMS for your own business? Textify still does that: bulk SMS, WhatsApp, API and OTP for schools, clinics, retailers and NGOs across Tanzania, Uganda and Nigeria.

Send messages with Textify